Handle authentic IT work
Prioritise tickets, investigate symptoms, perform safe technical actions and document the outcome.
Practical experience before the first IT job
Gain real IT workplace experience before you are hired.
Work inside a realistic virtual company. Handle support tickets, investigate incidents, communicate with employees, manage deadlines and build evidence of practical job readiness.
No payment card required One realistic workday included Performance feedback
ApexGrid Technologies
Simulated company · Internship Day 1
Monday · 09:17
Good morning, Michael
6
Tasks
3
Messages
94%
SLA
09:05
Account lockout ticket
Service desk
09:32
Suspicious Finance login
Security alert
10:00
Manager incident update
Team meeting
A functioning virtual company
Recurring colleagues, departments, assets, policies and business context.
A complete simulated workday
Deadlines, meetings, interruptions, changing priorities and handover.
Evidence employers can understand
Practical scores, completed assignments and a verified performance record.
Beyond courses and quizzes
Learn what junior IT staff actually do every day.
CareerLab converts technical knowledge into workplace judgement through assignments that feel like real responsibilities, not isolated practice questions.
Communicate like a professional
Ask better questions, respond to frustrated users and give managers clear, accurate updates.
Make security conscious decisions
Recognise unsafe requests, protect sensitive information and escalate beyond your authority.
Prove your job readiness
Receive measurable scores for technical process, communication, documentation and judgement.
The CareerLab journey
From learner registration to a measurable work record.
The one day trial begins only after orientation, so learners do not lose access simply because they registered at the wrong time.
Explore the complete journeyChoose your career direction
Tell us the junior role you are preparing for and your current experience level.
Enter a virtual company
Receive a company identity, manager, daily schedule, tickets, tools and workplace policies.
Complete a real workday
Investigate tasks, communicate with colleagues and respond when priorities unexpectedly change.
Review your performance
See what you handled well, where you made mistakes and what to improve before applying for jobs.
Frequently asked questions
Understand the experience before you begin.
CareerLab clearly separates simulated workplace experience from real employment and gives learners control over when their trial begins.
Is CareerLab a real employment placement?+
No. CareerLab is a verified workplace simulation designed to develop and assess practical junior IT skills.
When does the one day free trial begin?+
The 24 hour period begins only after email verification, orientation and your explicit trial activation.
Do I need previous IT experience?+
No. Beginners can start with the workplace foundation, while bootcamp graduates and certification holders can use it to practise applying their knowledge.
Will I receive performance feedback?+
Yes. The trial includes a basic review, while full internship plans provide deeper technical, communication, documentation and judgement reporting.
Can schools, bootcamps and employers use CareerLab?+
Yes. Organisation tools are planned for cohort assignment, learner monitoring and junior candidate assessment.
Try it before you choose a plan
Your first simulated workday is free.
No payment card is required. Your trial begins only when you activate it after orientation.
Start 1 day free trial
No payment card required