IT Support & Help Desk
Windows support, accounts, Microsoft 365, device setup, ticketing and user communication.
Available now.
Start with common workplace skills, then specialise.
Every learner builds a common foundation in ticketing, communication, security, documentation, prioritisation and escalation before entering a role specific internship.
Cybersecurity & SOC
Phishing, suspicious logins, endpoint alerts, SIEM triage, escalation and incident notes.
Available now.
Network Support & NOC
DNS, DHCP, WiFi, IP addressing, monitoring, outages and network documentation.
Additional workplace roles will follow.
Microsoft Cloud & Endpoint
Entra ID, Intune, licences, compliance, Conditional Access and application deployment.
Additional workplace roles will follow.
Quality Assurance
Test cases, defect reporting, regression testing, API validation and release checks.
Additional workplace roles will follow.
Junior Software Development
Bug tickets, Git, small fixes, pull requests, tests, deployment and documentation.
Additional workplace roles will follow.
Data Analysis
Data cleaning, Excel, SQL, dashboards, validation and management summaries.
Additional workplace roles will follow.
IT Business & Application Support
Requirements, application incidents, implementation support, reports and process analysis.
Additional workplace roles will follow.
Your first simulated workday is free.
No payment card is required. Your trial begins only when you activate it after orientation.